Once your account has been created, it is recommended that you login to MST Support system to create your request / ticket.
This will give more customized options for you to pick (for e.g. associated projects) and reduce the time needed to reply or complete the request.
If ticket details sent in email only the basic request would be captured and you will not be able to provide all relevant details in the email.
Use CREATE TICKET to create ticket, you will get an email to reset your password.Create Ticket
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